Education Requirement: Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, or a related field

Technical Skills Required: LTE Networks, 4G, 5G Technologies, Cloud, Virtualized Solutions, OpenStack, VMWare, Network Troubleshooting, CCNA, CCNP, Python, Node.js, Perl, PC Hardware Troubleshooting, Microsoft Office, Gmail

About the Role:
Verizon’s Network Repair Bureau (NRB) is looking for driven and highly motivated Engineers to join our 24×7 support team. As an NRB Engineer, you will be responsible for troubleshooting customer issues and network operations to ensure high availability and service levels. This role provides opportunities to learn new technologies, work on critical network events, and collaborate with senior engineers.

Roles & Responsibilities:

Perform triage, fault isolation, and remediation of network issues
Provide technical assistance to internal and external customers
Monitor and troubleshoot network health, escalating issues when necessary
Support customer service centers and executive teams during major outages
Work in a dynamic, fast-paced environment, adapting to priority changes

Minimum Qualifications:

0-1 years of experience in network troubleshooting, telecommunications, or customer service
Knowledge of LTE networks, 4G to 5G technologies
Experience with Microsoft Office, Gmail, and scripting languages (Python, Node.js, Perl)
Ability to work 6 AM – 3 PM local time, including weekends and holidays

Preferred Qualifications:

Certifications in Networking (CCNA, CCNP) or Cloud technologies
Experience with Cloud and Virtualized Solutions (OpenStack, VMWare)
Strong problem-solving skills and the ability to work in a team-oriented environment

Why Join Verizon?

Hybrid work model with flexibility to work from home and office
Opportunity to work with cutting-edge networking technologies
Career growth through training and professional development

Be part of Verizon’s mission to power innovation and connectivity! 🚀

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