Job Summary:
Innovaccer is hiring IT Apprentices to assist in configuring and maintaining Jira projects, workflows, and permissions. This role involves troubleshooting Jira-related issues, gathering requirements from teams, documenting best practices, and recommending process improvements. The apprentice will gain hands-on experience in IT operations, project management tools, and collaborative environments.

Responsibilities:

Configure and maintain Jira projects, workflows, and permissions
Provide first-level troubleshooting for Jira issues
Collaborate with teams to gather requirements for Jira configurations
Document best practices and user guides
Stay updated with Jira features and recommend improvements

Preferred Qualifications:

Strong problem-solving skills
Proactive mindset
Willingness to learn and take on challenging tasks
Ability to work independently and in a team environment

Benefits:

Up to 40 days of leave
Parental leave
Sabbatical leave policy
Health insurance for employees and families
Pet-friendly office (Noida only)
Creche facility for children (India offices)

Work Location: Noida office with a five-day work schedule

Equal Opportunity Employer:
Innovaccer fosters an inclusive workplace where diversity is celebrated, and all employees feel valued and empowered.

Education Requirement: Any Bachelor’s Degree in Computer Science, Information Technology, or related field

Technical Skills Required: Jira, Project Management Tools, ITSM, Basic Programming Languages, Troubleshooting, Documentation, Communication Skills

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IT Apprentice